Refund policy
FAQ
No refunds, exchange or store credit only
Store credit only in the form of a gift card
Store credit only in the form of a gift card
Expires in 21 days. Email customer service for further details.
ALL SALE / DISCOUNTED ITEMS ARE FINAL SALE. NO REFUNDS NO EXCHANGES
Questions about your order? email: contact.zhontelscollection@gmail.com
please allow up to 72 business hours for a response
Haven't heard back via email after 72 business hours? Please fwrd and resend email with URGENT in the subject line.
Order incorrect or haven’t received tracking or updates within 7 business days? Email us and put URGENT with your order number in the subject line.
ALL CUSTOMER SERVICE IS HANDLE VIA EMAIL ONLY. NOT ON SOCIAL MEDIA.
PLEASE READ ALL DESCRIPTIONS BEFORE ORDERING.
- ALL SWIM WEAR & THONG BODYSUITS ARE FINAL SALE NO EXCEPTIONS
- PLEASE ALLOW UP TO 12 BUSINESS DAYS FOR YOUR ORDER TO SHIP DEPENDING ON SHIPPING SPEED SELECTED.
- NO CHANGES TO ORDERS ONLY ORDER CANCELLATIONS WITHIN 24 HOURS OF ORDER PLACED.